AI Disclaimer

What Our AI Does

SomaSyncAI uses artificial intelligence to assist licensed practitioners with real-time clinical documentation. Our AI is a documentation support tool — nothing more.

No Medical Advice California Required

SomaSyncAI does not establish a patient-provider relationship. No professional duty of care arises from the use of this platform. All medical and clinical decisions remain the sole responsibility of the licensed practitioner.

Before acting on any AI-generated content, practitioners should apply their own independent professional judgment and, where appropriate, consult current clinical literature and guidelines.

AI Limitations & Accuracy AI Transparency

SomaSyncAI discloses the following known limitations of our AI systems in the interest of transparency:

• Hallucination: AI models can generate plausible-sounding but factually incorrect information. This is an inherent limitation of current large language model technology. All AI outputs must be critically reviewed.
• Incomplete Context: Our AI only processes the information you provide. It has no access to a patient's complete medical history, diagnostic records, or external clinical data.
• Training Data Limitations: AI outputs reflect patterns in training data, which may not represent the most current clinical guidelines or emerging research.
• Bias: AI systems may reflect biases present in their training data. We actively work to identify and reduce these, but cannot guarantee bias-free outputs.
• Speciality Limitations: Our AI is designed for general clinical documentation support. It may be less accurate in highly specialised clinical contexts.
• Language & Dialect: AI voice processing accuracy may vary based on accent, speech patterns, background noise, or clinical terminology usage.

Documentation Verification Requirement Practitioner Obligation

This is one of the most important obligations for SomaSyncAI users:

Submitting unreviewed AI-generated documentation to patient records or billing systems may violate professional licensing requirements, HIPAA, and applicable California healthcare regulations. The practitioner bears sole responsibility for the accuracy and appropriateness of all documentation submitted under their name or license.

Voice & Audio AI California Disclosure

SomaSyncAI's primary AI feature involves real-time voice input processing. We disclose the following about how this works:

• Voice input is processed in real-time by AI systems to generate structured documentation
• Audio is converted to text; raw audio recordings are not retained beyond what is required for real-time processing
• AI transcription accuracy depends on audio quality, speech clarity, and clinical terminology used
• Voice-derived text data may be used in de-identified form to improve transcription accuracy

Mental Health Boundaries

SomaSyncAI may be used by mental health practitioners for documentation support. Important boundaries apply:

• Our AI does not perform psychological assessments, screening, or clinical evaluations
• AI-generated session notes do not constitute a clinical formulation or treatment plan
• The platform is not designed for crisis intervention and should not be used as a crisis resource

Mental health practitioners using SomaSyncAI remain fully responsible for clinical judgment, risk assessment, safety planning, and all therapeutic decisions.

Third-Party AI Models AI Transparency

SomaSyncAI's features are powered in part by third-party AI infrastructure and large language model providers. We disclose this in accordance with California AI transparency principles.

• Third-party AI providers process voice and text inputs to generate documentation outputs
• We do not share identifiable patient data with third-party AI providers
• All third-party AI partners are contractually bound to our data handling and confidentiality standards
• We conduct ongoing review of third-party AI systems for safety, accuracy, and compliance

We do not endorse the independent outputs of any third-party AI system, and our use of third-party AI does not expand the accuracy or warranty guarantees described in this disclaimer.

HIPAA & Regulatory Compliance Healthcare Law

SomaSyncAI is a software tool designed to assist licensed professionals with documentation. We maintain reasonable security and privacy practices.

• SomaSyncAI is not a HIPAA-covered entity and does not represent its platform as HIPAA-compliant by default
• Practitioners who are covered entities or business associates under HIPAA are responsible for assessing their own compliance obligations when using third-party documentation tools
• Business Associate Agreement (BAA) enquiries may be directed to legal@somasyncai.com
• California practitioners must also consider the Confidentiality of Medical Information Act (CMIA) and relevant Board regulations

We recommend consulting a healthcare compliance attorney to determine your regulatory obligations before using any third-party AI documentation tool in clinical practice.

Practitioner Responsibility

By using SomaSyncAI, you acknowledge and accept the following responsibilities:

• You use all AI-generated content at your own professional discretion and bear sole responsibility for its accuracy
• You will not submit AI-generated documentation to patient records or billing systems without first reviewing and verifying its accuracy and clinical appropriateness
• You will obtain appropriate patient consent before using SomaSyncAI during clinical sessions
• You will comply with all applicable professional licensing, HIPAA, and California regulatory requirements
• You understand AI outputs may be imperfect and will apply your own professional judgment to all clinical decisions
• You will not use the platform as a substitute for professional clinical training, supervision, or judgment

Reporting AI Errors

We take AI accuracy seriously. If you encounter an output that is inaccurate, clinically inappropriate, misleading, or potentially harmful, please report it to our team. Your feedback directly improves our systems and helps protect other practitioners and their patients.

Reports can be sent to feedback@somasyncai.com with a description of the issue and the AI output involved. We investigate all reports and respond within 5 business days.